OUR CUSTOMERS HAVE AGREED TO TESTIFY IN OUR FAVOR ABOUT THEIR SATISFACTION WITH THEIR PUPPIES AND THE RELATION THEY HAD WITH US, READ THEM HERE:

2008-11-25T09:17:00.000-08:00

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Jul 3, 2010

Norm & Claudette

Thank you so much for the wonderful work you do to bring us Winston and Sophie.

Our family is truly blessed to have these wonderful pugs in our lives.

Please drop by anytime to visit them if you are in the neighborhood.

Grant, Sharon, Winston & Sophie

Ottawa, ON

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Jul 2, 2010 9:39 PM

Bonjour à vous,

Je vous contacte pour vous donner des nouvelles du petit trésor que nous avons eu la chance de connaître grâce à vous!

Il s'appelle Basil (ancien nom: S4), il va trés bien et aura bientôt un an! C'est un amour de petit chien et on l'adore!

Voici quelques photos de lui, prises récemment!

Bonne soirée!

Mathieu, Kristel et Basil

Montréal, QC

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Date: Jun 7, 2010 3:38 PM

Hi Norm and Claudette,

I hope you are enjoying the nice summer we are having so far. I wanted to let you know that Winston is doing fantastic. He has grown alot since he came here, and is now almost 4 pounds. He had his second shots and check up and the vet says he is healthy, happy and VERY cute!

He is getting lots of exercise every day and is pretty much a natural for walking on the leash. He spends his days laying on the deck in the sun when he isn’t playing in the yard.

Everywhere we go everyone wants to hold him and can’t get over how adorable he is. Our vet and Winston’s groomer have both heard of your company and are impressed with the quality of puppies you have. I must say that i am so happy that we decided to go to you for our puppies.

Bests regards to you both.

Sharon

Ottawa, ON

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Date: Sat, 3 Apr 2010

Hi Norm,

WE JUST LOVE HIM!!!

Buster is getting along well with Bella and Gavin, were not to sure yet about Fluffs our cat..were pretty sure Fluffs thinks she's seeing double.

I will send pictures of the kids later when I get a chance to take some there still very hyper and running around loving each other :) Bella is in love, I couldn't be more happier for her and us.

Liam was that happy in the car when we got Buster, he made me drive home for he could hold him.

Thank You & Your Family For Everything, we will be in touch.

Ashley, Liam, & Gavin

Sydney Mines, Nova Scotia

P.S. Buster is bigger than Bella, I was surprised at how big he was being younger. A perfect male!

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Apr 2, 2010 2:29 PM

hi norm,

just to tell you how much we love our pug mieka. i thought her to go through the doggie door that we had for the other pugs and she is doing well with it. she sleeps with us in our bed alnight and she don't do anything. this morning i she got me up early to do her duty. our friend jennifer the dog groomer she loves her. she babysit mieka when we go on trips. she down with jennifer mostly everyday while i'm at work. she is a very pretty pug. we can't see the house without her.

thanks

mary and gary

st.john's,newfoundland

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Date: Mon, 22 Mar 2010

Thank you so much for the puppy! My entire family loves him. My other dog, Relic, took to him immediately! He is definately surrounded by love! My sister absolutely loves him! I will keep you updated on his progess and I will send you pictures of him as well. Again thank you so much.

Kristie

Echo Bay, ON

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Mar 6, 2010 6:20 AM

hi norm,

we got our little girl and we love her. she is beautiful i have to say but we love pugs. she is sound asleep on side of me now. she will be a very loved dog. our house is full again. she will keep us on our toes.

thanks again

mary and gary

St John’s

Newfoundland

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Feb 23, 2010

hey Norm,

It’s the Mc****** family, just wanted to let you know that Tibbie and Tobbie are doing great. Tobbie has put on a little bit of weight since we got him, and Tibbie is expecting her first litter of puppies next month. Thank you so much for bring them into our lives they are truly a joy and we could not imagen our lives without them.

Jason

Cornwall. ON

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Date: Fri, 19 Feb 2010 06:57:33

Hi,

Just wanted to give you an update, I didn't have the time the first night.

We just love her so much. It feels like she's been a part of the family for years. Bella and Fluffs(cat) are doing much better!

She's just perfect. I have a little pug shadow following me around, she wont leave my side. She cried a little last night wanting to sleep with me but other than that she's so easy to train. I'd let her sleep with us but my bed it too high and she could hurt herself. She's going outside had maybe 3 mistakes. My son couldn't be more happier with her.

Thank you so much!

Ashley

Sydney Mines, Nova Scotia

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January 25, 2010 3:43 PM

Bonjour Normand et Claudette,

Notre petit pitou va très bien et s'adapte bien à son nouvel environnement. Il pleure un peu quand nous quittons, mais il arrête et se calme après 15-20 minutes. Il est propre à 95% et fait presque tous ses besoins sur ses petits tapis. Il va aller dehors quand il fera un peu plus chaud et qu'il sera un peu plus grand.

Nous l'avons finalement appelé Lucky. Il reconnait son nom et semble bien l'aimer!

Pour l'instant tout va bien, je vous ré-écrit si nous avons des questions!

Merci!

Carl et Chrystiane

St-Rémi, QC

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Dec 20, 2009 12:35 AM

Bonjour Claudette et Normand,

Juste un petit mot pour vous dire que Akiko est arrivée à bon port.

Une fois arrivée à la maison, elle a fait connaissance avec mon Schnauzer nain Bobette et ça été le coup de foudre entre eux tout de suite. Bobette la suit pas à pas. Je l'ai laissée jouer avec lui et se reposer un peu puis je lui ai donné une toute petite quantité de nourriture car elle n'avait plus rien dans l'estomac. Je l'ai amenée faire ses besoins puis nous sommes allées tous les trois faire un petit somme dans le lit. Akiko ne tenait pas en place puis elle s'est couchée et s'est assoupie très vite. Pendant qu'elle dormait, je lui flattais la bedaine et le dos. C'était cute de voir son petit corps se détendre après une journée qui a dû être très stressante pour elle. Bobette s'est couché près d'elle. Je les ai laissé ensemble et ils ont fait un dodo pendant une bonne heure. Au réveil, je l'ai ramenée sur son pad à pipi et elle a fait ça comme une grande fille.

Elle n'est plus timide du tout avec moi. Elle vient tout de suite quand je l'appelle et elle ne se pousse plus quand je la prends dans mes bras. Elle a été très impresionnée quand elle a vu les chats. Elles voulait courrir après mais je n'ai qu'à hausser le ton de voix et elle cesse sa course. Je pense que ça ne prendra pas beaucoup de temps avant qu'elle comprenne bien qu'il ne faut pas courrir après eux. Elle le fait sans malice. C'est clair qu'elle ne veut que jouer. Nous sommes en soirée et presque tous mes chats n'ont plus peur d'elle. Ma chatte persan semble la considérer comme un jouet. Celle-là, les courses folles ne la dérange pas. Bref, l'adaptation se fait très vite.

Je remarque que Akiko est une petite chienne qui veut plaire. Elle est très sensible aux compliments. Elle se promenait toute fière d'elle quand elle a fit son pipi sur le pad et que je l'ai caressée en lui donnant un petit bonbon à chien. Elle répond super bien à la voix. Un "NON" dit clairement est plus que suffisant pour qu'elle arrête quand elle s'emballe. Elle vient se faire caresser très souvent. Elle semble avoir développer une confiance en moi très vite. Je voyais bien qu'elle était un peu plus "sauvage" que ses autres soeurs mais, comme je vous l'avais dit, je croyais que ce comportement était dû au fait qu'elle était la moins dominante de la troupe. Je pense que je n'étais pas loin de la vérité. Quand elle est en confiance, sa timidité s'envole très vite. Je ne m'attendais pas à ce que cela prenne aussi peu de temps avant que je puisse la prendre sans qu'elle se pousse. Maintenant elle me suit partout dans la maison.

C'est certain qu'il y a encore de l'éducation à faire mais je pense que cela ne prendra pas beaucoup de temps vu son désir de plaire à tous prix. Elle n'a peut-être jamais vu de chats de sa vie mais ces petites bêtes la fascinent. Je vous jure que quand Akiko, Bobette et la persan exotique se mettent à jouer, on croirait qu'il y a un troupeau dans la maison.

Je tenais à vous remercier de m'avoir acceuillie chez vous aujourd'hui. Je vous tiendrai au courant des développements de la belle tornade miniature. Je vous laisse avec des photos d'elle qui ont été prises ce soir. Comme vous pouvez le voir, elle semble bien chez elle dans son nouvel environnement.

Josée

Bois-des-Filion

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Nov 27, 2009 7:27 PM

Hello Norm and Claudette,

we bought Stewart in February of this year and we just wanted to send you both a little update! We are so pleased with him and he has become a very important member of the family.

He has mastered ringing a bell that we tied to the door to go potty, so we are very proud of him...a very clever pug!

We wish you both happy holidays! Keep up the good work!

Greetings from St. John's,

Mandy and Clet

St John's, NL

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Nov 27, 2009 7:15 PM

Hello Norm and Claudette,

Just an update on our two new additions of pugs. Lov-loves and Bishop are just adorable and have adjusted well to Pugslie and Kisses. All of them get along well with each other and they are such a pleasure to have around, as theres always something new going on with them. They are very vocal when they know its meal time and they are always making us laugh with their silly little barks. They have learned quickly to go outside to pee and climb the stairs, even though they are so little, but Pugslie and Kisses are great teachers. When we go to Petsmart all the associates go crazy for them and spoil them alot, they are known by name and have fun while we do our weekly shopping. Also they always come out with new treats and toys. Once getting the two fawn coloured pugs I knew we needed to get black ones as well. And what a great decision it was. I really wish that I could express my gratitude to you both for allowing us the honour of being part of your pug family. We will send pictures soon of all of them together.

Thanks again for Pugslie, Kisses, Lov-loves and Bishop.

Lisa and Richard.

Windsor, ON

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Nov 12, 2009 7:25 PM

Hello Norm,

I thought you might enjoy an update on little Isabel and some new pictures to see how well she has grown. She is now 13lbs and still as energitic as the day we brought her home. She has become a very loveable, socailable dog and has a great love for children.

These pictures were taken with in the last few months.There is one included of her holloween costume, however, she was not taking to the witch hat.

Hope you guy enjoy these. ___________________________________________________

Nov 7, 2009 12:46 PM

Norm,

hello again, hope you and collette are doing fine. We were looking at your web page at all the new pugs as we are interested in purchasing another and noticed your special for two. Pugslie and Kisses have brought so much happiness to us that we want to add to our family once again, this time with black ones. We were interested in T2 and U3 if they are still available. I would appreciate a total price with everything included to know if its affordable. Also are they house trained yet? Well hope to here from you soon. Once again thank you from the bottom of our hearts for allowing us to be part of your pug family. We could never express enough how much happiness pugs and kisses have given us.

Llisa and richard

Windsor, ON

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Nov 2, 2009 11:21 PM

Hi !

Just wanted to let you know Opie is doing great ! Had a bath today and nails cut, got the royal tratment...I think he even liked his bath.... He is eating well, only a couple of accidents on the floor, but hey, we all have to learn....

Has his first Vet appointment on Friday, I could not get him in any sooner, (just a well puppy checkup). Opie just loves to cuddle and sleep well with me, all night, no snoring yet, but I know that will come in time......

I will let you know how our Vet check goes on Friday.

Thank you for the wonderful little boy !!!!!!

Darlene

Lansdowne, ON

___________________________________________________

Kelly ****** k.*******t@gmail.com>

Sent:

Oct 8, 2009 2:56 PM

Hey There!

Just wanted to give you an update on our little puggy, Charlie. He recently celebrated his 1st birthday on the 19th of August, and Luc and I are just as much in love with him as on the day we picked him up from the airport in St. John's. He has a gorgeous coat, is a solid 17 1/2 pounds, and his favorite treats are green bell peppers! He knows how to sit, lay down, give high five, go to his crate, wait for a treat, among many other things. He is SO smart, and all of these commands were taught to him in 10 minutes or less each. Incredible!

We have since relocated to Ottawa, and I'm excited about how close we are to you guys, because we look forward to getting another little puggy in the not-so-distant future. Your service was so great that we would be happy to get our 2nd pug from you as well.

Thanks again, and enjoy the enclosed pictures!

Kelly and Lucas

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On Sep 18, 2009, k********@hotmail.com kimi wrote:

Hello again, this is kimberley, Jason's girlfriend. We are having a blast with Tibbie (K3), she is great with the kids and they love her so much. We still visit your site regularly and I see that you have H7. I was just wondering if he was still available. I think he is so adorable and seems how Tibbie is doing so well in our family I am considering getting another one.

thank you so much again,

Kimberley, Jason and family

Cornwall, ON

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Hi,

Just wanted to update you on Charlie, our pug we picked up from you in May. Charlie is a good fit in our home, he is a delight and full of energy. He loves attention, walks and playing with other dogs. I am sending you pics of Charlie,

I am sure we will add another pug to our family down the road, I have recommended you to many people interested in pugs and hope this will help keep you raising pugs

Maureen

Toronto, ON

Sep 10, 2009 9:25 AM

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Allo Norm &Clo,we were very happy to finally meet you two, after e-mail and telephone, we felt we knew u for a very long time,,now hear this.... better get your coffee, because i talk a lot, after a very long year, i finally decide to have another pug puppy,I had Mimi for 8 years and it was the best dog I ever had, before I had a pekenisse, a chitzoo, and terrier, but pugs are the best dog in the world,Two years ago my husband and I, after buying and old house where the priests used to live, we convert it into a pension for elderly people before going to hospital, the day of the opening I got a call from the Doctor telling me that I couldn;t open the pension cause I had cancer, well here i go, operation, kemo. it seemed I slept a whole year, all that time Mim never left my side, she would have a hard time to leave me for her food and to go outside, it seemed she knew I was sick,. now I'm O.K. but the strenght is not there anymore, sothe business is for sale and I had to do something not to go craxy so I got this card the pug lady from a pet shop in timmins so I thought about it told my husband that was it o.k. if I would buy another pug?Well, after talking to Norm, I said to myself "why not two" so we talk about sending them buy plane, no probleme, they were waiting for me at the aiport all in perfect condition, I bought one male Mugzy, he so cute and very wise. and the female Bella, so small and very shy but quit, I was very sastisfy by all the service I got from Norm and Clo, also after a month we decide to go to Montreal, so I told Norm that we would stop by, well let me tell you how good these people are, WE felt very wellcome and all the dogs the one that was older to go outside, they were like ther owne pet, all the little on were all inside there house in the living room that they gave to these little puppies and quess what?? Clo, she sleep with the new born puppies"of course on the couch" for quite a few days, this is NOT A PUPPY MILL, it there home, there plenty food, medicale equipe he his o.k.I'm very proud that WE have met you Norm and Clo, where ever you buy a puppy ,people will always tell you to always check where you get your animal, by bying the two pugs, we made new friends and let me tell u what Clo did to me, when she saw I was kissing all the pugs, she said"wait a minut I have something for u" she came out with Long Air Pug, so small, so cute, so smart,well quess WHAT, we bouth her, her name is Mutzy"it mean a furry little cat" she look like a cat, so we know we have a love connection between Norm and Clo after buying 3 pugs, so now we are back in Kapuskasing, that our hometown and I'm the one who get up at 7.00 a.m. for these little monster who I loved dearly, From all the people that has seened the pugs, Mutzy with all her fur make all the comotion and everyone want one and of course I will breed them, I have to keep busy,so Norm and Clo it was sugh pleasure to meet you, hope we will see other again so please Clo don'nt show me another pug AH/AH/

Solong for now, hope to see u again soon

Violette and Frank from Kapuskasing

From: Violette <*******@yahoo.com>

Sent: Sep 7, 2009

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Date: Fri, 17 Jul 2009 11:52:34 +0000

Hi Brandon & Jen

My name is Lisa and I am from Oshawa, ON. Norm just contacted me to give him a reference and I would be happy to give one for him. My husband and I purchased a male pug (we called him Dexter) from him October 4th, 2008. Dexter is now 11 months old and we couldn't have ask for a more perfect dog! He is a very intelligent pug, he was practically house trained when we picked him up. He also has a great personality, very playful and SUPER cuddly! We found Norm through www.kijiji.com and we had a great experience. We gave him a deposit and he held our puppy for us. We met in Morrisburg, ON so that we could split the driving distance. Once we met up with him we gave him the final payment and Dexter was ours. It was a very simple process (thank god!). Norm had his health record with him and injected the microchip in from of us. About a week or 2 later we received the CKC certificate in the mail.

All and all it was a great experience and I believe that they treat their puppy with lots of love!

I hope that this helps. I have attached a some pictures of our puppy after we received him.

Enjoy your new pup! Please feel free to contact me!

Lisa

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Date: Fri, 17 Jul 2009 14:03:51 -0400

hello, my name is aneta and my husband and i purchased a fawn, male pug in oct 2008. we are from toronto, ontario and we drove to quebec to pick him up. we got a chance to see how the puppies are raised for the 2 months before being sold and we were so pleased to see such a clean, loving, fun environment.

puglady provided amazing service and they were very great to deal with. pugs are amazing dogs! im not sure if you had one before but incase if you didnt you will be showered with so much love and affection. these dogs are truly different from other dogs because they love people and companion, they always follow you everywhere and when they get tired they want to snuggle on your lap. we love our pug miniu and we always say he's like a person not a dog.....you will find out soon how great these dogs are!

im not sure what other info you are looking for so if you have any questions please do not hesitate to email me back. the least i can do for puglady company is answer a few questions...we are so greatful they sold us such an amazing puppy with no health problems and the softest coat you can imagine. they deserve to get your business because they truly take care the puppies and bread amazing, beautiful and healthy pugs!

hope that helps,

have a great day

aneta and chris zogogiannis

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Hi Norm,

I wanted to let you know that we had Duke neutered today, when we took him in yesterday to leave him overnight the Vet after having examined him told us that she had seen 3 other Pugs that day making Duke the fourth and he was by far the nicest looking and had the best overall face for the pushed in nose look, not too much as to constrict his breathing during surgery.

She said: "you got a good one there"

So thank you very much for your good breeding!!!

Eileen, Abby and Duke

Hamilton, ON

Jun 3, 2009 8:26 PM

___________________________________________________

From:

Richard ******* <*******@hotmail.com>

Sent:

May 23, 2009 2:29 PM

hello Norm,

We just picked up Kisses and she is adorable. Her flight must have went well as all was fine with her. She is a beautiful little creature and the people at Air Canada were just smitten with her when we picked her up. Pugslie is now enjoying her too and she is already taking over the house. She is very friendly and is not timid or making strange at all, its like she already knows this is her home.

thank you so much for allowing us this great joy. pugslie and Kisses will be well cared for. Enclosed is their first of many pictures together. We will keep in touch and let you know about their lives from time to time. Once again thank you.

Lisa and Richard

Windsor, ON

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Date: Fri, 1 May 2009 13:55:03 +0000

From: ********@hotmail.com

Subject: J3 Kisses flight has been booked!

Hello Norm,

Please be assured that your Pugs are in loving hands and are taken care of as if they were real babies. If you would like to use us as testimonials or for references again feel free as we cannot feel more confident in your puppies or services. Pugslie has only brought us happiness and we are so excited for Kisses.

Thanks for everything,

Lisa

Windsor, ON

___________________________________________________

My heart is filled with love for him and he really is a blessing to us as babies are not a possiblity. We are anxiously awaiting for Kisses to arrive and I know that we will instantly love her too. Who ever knew that such little creatures could bring this much joy. I thank you from the bottom of my heart for allowing us to be a part of your Pug family. I look forward to seeing updates of Kisses.

Richard and Lisa

Windsor, ON

Wednesday April 29, 2009

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Hi Norm,

I really can't get over what a lovely little guy he is. He is very sweet and has the best temperament I have ever seen in a puppy. He is great with my kids and gentle with my cats. He is learning his manners very quickly, sits for a dog cookie the minute he sees it.

Many people have commented on how cute he is and that he's one of the cutest pugs ever.

Our little Oliver has a wonderful temperament and is absolutely gorgeous.

I will highly recommend your pugs to anyone who asks.

I have attached 2 photos of him. You will see that he is a huge Ottawa Senators fan!

Thanks so much for everything,

Erin

Ottawa

Sunday, April 05, 2009

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Hi Norm,

We are delighted to have our new family member, he is a pleasure to have in our lives, he's very well behaved.

I'll be getting him neutered as soon as possible, I don't want him making any little ones! LOL

Thank you for the registration.

All the best,

Tiffany :)

Date: Mon, 30 Mar 2009 13:50:34 +0000

___________________________________________________

On Mon, Mar 23, 2009 at 2:31 PM, Rob Sinopoli wrote:

Hey Adam ... My name is Rob from Barrie Ontario and I had bought a pug puppy from Norm also known as pug lady our first dog was named Eddie and he unfortunately had passed on from Congenital problem .As you could possibility imagine our devastation to losing Eddie after caring for him for six weeks .This is the reason I am taking the time to email you .Through the whole process Norm has been nothing but supportive ,compassionate and professional after our grieving period Norm had contacted us and give us the options to either wait for the new litter of pups and have first pick. Or he still had Eddies brother and that he would deliver him to us at the cost of shipping and there would be no cost for the pup.So we decided to go with Eddies brother and Norm delivered him as promised I paid Norm for the shipping and are currently enjoying our new puppy who is not only happy but healthy .I hope this letter can give you some comfort in doing business with Norm he does stand behind his pups in my opinion ......Thanks

Rob from Barrie

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Hi Norm and Claudette,

we just wanted to thank you once again for making this addition to our family possible:) We certainly can't imagine life without Stewart and can't get over how smart he is! Everyday he comes up with something new to surprise us. We will definitely recommend you to friends and family, also we'd like to keep you updated from time to time (if you'd like, of course). You were very accommodating through the process and we greatly appreciate it!

We've attached some pictures of our little guy...especially for Claudette, who would've like to keep every pup. Very understandable!

Take care,

Clet and Mandy

St-John’s, NL

___________________________________________________

Hi Norm,

This is Bobby and Stacey, we thought we would just take a minute to update you on little Isabel. Isabel now has all of her needles and goes to get done on Febuary ninth, the vet says see is very heathy, she is now approximatly nine pounds. She's just been a great addition to our household, she is extremly socailable and just loves everyone and loves to play. Everyone who has seen her can not get over how cute she is and how lite in color she is. Thanks again you have been great.

Bobby and Stacey

Conception Bay South, NL

___________________________________________________

Hi Bobby,

My name is Lisa and I am from Bowmanville, ON. Norm just contacted me to give him a reference and I would be happy to give one for him. My fiancé and I purchased a male pug (we called him Dexter) from him October 4th, 2008 so we’ve only had him for almost a month. He is a very intelligent pug, he was practically house trained when we picked him up. He also has a great personality! We found Norm through www.kijiji.com and we had a great experience. We gave him a deposit and he held my puppy for me. We met in Morrisburg, ON so that we could split the driving distance. Once we met up with him we gave him the final payment and Dexter was ours. It was a very simple process (thank god!). Norm had his health record with him and injected the microchip in from of us. About a week or 2 later we received the CKC certificate in the mail.

All and all it was a great experience and I believe that they treat their puppy with lots of love!

I hope that this helps. I have attached a some pictures of our puppy after we received him.

Enjoy your new pup! Please feel free to contact me!

Lisa *****

905-419-****

******24@hotmail.com

___________________________________________________

We wanted to say thank you for such a wonderful and smart puppy!!! He went beyond and above our expectations and we are so happy with him! Please use us as a reference because we would love to tell others what wonderful service you provide and what amazing puppies you breed.

Thank You and we appreciate your help with regards to any questions we may have,

Chris and Aneta

Oakville, ON

___________________________________________________

Hi Norm,

After a couple of flight delays Charlie has finally arrived and is at home getting to know us both. He was shy at first but took about two minutes and two snacks to warm up to us both. Thank you so much for your help and we have had a pleasant purchasing experience with you. Please feel free to use us as a reference in the future. I will send you an email in a couple days to let you know how he is doing.

Thanks again,

Lucas

St-John’s, NL

___________________________________________________

Hi Norm,

Bubbles is home and settling in nicely. The cats will need a few days to get used to him, but I'm sure they'll be great friends. I love him so much already! I don't know if I told you but I'm the manager at the Pet Valu here in Timmins, and I'll definitely recommend you when people come in looking for a pug breeder. :)

Hello,

I just thought I'd let you know that Bubbles is doing fantastic. He's growing quickly and is extremely intelligent and very social. We're so happy with our choice in breeder and have recommended you to a few people.

Danielle & Chris

SCHUMACHER, ON

___________________________________________________

I just wanted to thank you for the puppies .. They are even more beautiful in person !!. My kids love them already and the puppies have adjusted wonderfully to the kids.

Even with all of the rain they still love being outside and playing

Thank you again.

Stephanie Skyler Nicoals and Grace

London, ON

___________________________________________________

Dear Norm

Koru arrived safe & calm. She has bonded with me straight away, love at first sight for both stacy and i.

as im writing this koru is wrapped up in my dressing gown with me, fast asleep with a faint cute snore.

My chihuahua Ryder loves her to and follows her around as she plays and explores her new home.

she is eating and drinking well and sleeping very well.

Ryder sleeps in bed with us so koru will to. Koru slept cuddled up to my neck, and suckling on my neck or earlobe, she does the same to stacy.

She wanted to get up once at 2am, took her over onto her training pad where she had a big pee and poo.

Koru then wanted to play,as tempting as it was i didnt want to start that habit.

we went back to bed and she slept through to 9am.

We are so in love with her norm, thank you so much!!!

We send some photos of Koru,stacy, ryder and i as soon as i buy a new camera, mine has just completely broken, of couurse things like that happen when you want to use them most.

Koru is just so perfect norm, thank you so much, you and your wife have done an amazing job with rising her and training.

I cant beleive at 8 weeks she can easily walk on a lead.

She also suits her name perfectly!!

Will keep you updated as koru grows up,

kind regards from Sarah,Stacy,Ryder & Koru

Victoria, BC

___________________________________________________

Norm,

Thanks for getting back to me. The 18th will be great.

The name and address is-

Jen***** To****

9*** 63 Ave.

Grande Prairie, AB

T8W 2E8

780-539-****

You are an absolute pleasure to deal with,

and we would love more pictures of our baby girl.

Thanks again, Jen

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Dear Norm

Wow you are a real gentlemen to be sacrificing your beauty sleep to make two women happy by sending them their new baby.

You have no idea how grateful we are to you. I have been showing Koru's photo to friends and family, you may just get a few more puppies wanted for new homes in victoria once people have met and got to know koru. Stacy and i will be giving alot of positive feedback on how great you have been through this whole process and how kind you are to send Koru to us even though you are very busy. Thanks again for all your hard work.

I will email you when we get Koru home and settled and let you know how her trip went and how she is settling in.

If you would like i could keep in touch and send you updates and photos of Koru as she grows up, and i dont mind if you put them on your website for other potential pug puppy buyers to see and read, its always nice to see that sort of thing when looking to buy a pup.

Drive safe to the airport and thanks again Norm, you really have been fantastic.

Kind Regards

Sarah

Victoria, BC

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Hi Norm and Clo,

Here is your pictures like I promised. He is such a well developed and socialized boy. I love him SO much already!!

Take care you guys!

Leanne, Nanaimo, BC

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Norm, just wanted to let you know that I am so in love with Milou I just don’t know what my life was like before him. He went to the vet today to get his final shots and he is scheduled to get fixed on June 15. He weighed in at 10.8...I think I feed him too much – hehehe. The vet said it was fine I should just watch him once he gets fixed. I’ll send you some pictures next week.

I few people have asked me where I got him and I’ve given them your website but of course they all want a black one!

Have a great weekend!

Ellen, Toronto, ON

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Dear Norm and Claudette,

I'm continually amazed at your generosity... what a delightful and thoughtful gift.. .the sweater is a perfect fit for otis as well is the life jacket.... he looks so adorable...im sorry to hear that Claudette's sister is not well... we wish you and your family the best... thank you again for the wonderful present... it is amazing that there are kind ppl like you who care about their puppies and the new owners... that truly was a wonderful surprise.. i cant thank u enough....Otis is growing big and strong.. he is well adjusted and a total comic relief... he is so loved by all our family... he and my other little dog Lacey come to work with me everyday and all the dogs are so happy together.... i couldn't have asked for a better addition to our little family....

Thank you again

take care,

Sarah :)

Victoria, BC

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Hi there,

Norm and Claudette just forwarded me an email that they received from you stating that you were interested in purchasing a puppy from them but you live in Victoria and are concerned about the flight.......

The reason they forwarded me your email is because i just bought a puppy off them a week ago and I too live in Victoria,

I also shared the very same concern as it seemed like a big risk however Claudette and Norm were wonderful about the whole situation...Obviously there is no 100 percent guarantee that nothing will go wrong (which is like anything in life ) and that is obviously impossible to guarantee, however my puppy ( and i would have no question that your puppy also) came in perfect condition...

They sent him in a crate with two stuffies an two blankets and the only thing that happened was that Otis ( my puppy) pooped in his crate over the course of the flight (no big deal) he was perfectly fine..

He is a beautiful pup with a wonderful playful personality and I couldn't be happier with him... I strongly recommend buying pup from norm and Claudette... They send pics, a puppy care package, register the pup, and send the first vaccination record too..

They are great at answering any questions you might have a promptly return emails...

If you have any other questions please feel free to email me back..

Take Care,

Sarah, Victoria, BC

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